All failed workflows have been retried, Campaigns and Orchestrations to Meta are now succeeding, and the incident is now closed.
Posted Sep 06, 2025 - 10:47 PDT
Update
Our monitoring shows that the Meta Replace User endpoint is now responding without errors and the workflows are succeeding. We are retrying the workflows that failed yesterday, but were not scheduled to run again today. We will update this notification once all failed workflows are retried.
Posted Sep 06, 2025 - 08:58 PDT
Update
Our monitoring shows that workflows are still failing. We are continuing to monitor the situation.
Posted Sep 05, 2025 - 19:54 PDT
Update
We are seeing some workflows succeeding, but we do not see a 100% recovery yet. We are continuing to monitor the situation.
Posted Sep 05, 2025 - 11:57 PDT
Monitoring
We are experiencing a partial outage at Meta that is causing some of our API calls to the Replace User endpoint to fail with 500s. We are monitoring Meta and will keep you apprised of any changes. Our tasks will retry until the requests are successful or retries are exhausted. Tasks can be manually restarted as well.
Posted Sep 05, 2025 - 08:38 PDT
This incident affected: Application (Destinations).