Amperity AmpAI Outage

Incident Report for Amperity

Resolved

The AmpAI service has been fully restored, and the incident is now resolved.

Posted Mar 12, 2026 - 17:45 PDT

Identified

We have identified the cause of the AmpAI issue and have implemented a partial fix. Our team is continuing work to fully resolve the problem and expects to have it resolved shortly. We will provide further updates as they become available.

Posted Mar 12, 2026 - 17:29 PDT

Investigating

Amperity AmpAI is currently experiencing an outage. This may impact AI functionality in Queries, Segments, Journeys, and other areas of the platform that rely on AmpAI.

The issue has been identified, and our Platform Engineering team is actively deploying a fix. We will provide further updates as they become available.

Posted Mar 12, 2026 - 16:36 PDT

This incident affected: Platforms (AWS Platform, Azure Platform).