Amperity experienced an outage

Incident Report for Amperity

Resolved

This morning at 7:00am PST, the Amperity UI stopped loading on all tenants in all stacks, except for AWS US. The issue was quickly identified and resolved by 7:40am PST. The impact was limited to the UI only, so users would not have been able to access the platform, however all backend processes were operational.

Amperity is performing an after action review to identify the root cause and preventative measures.

Posted Jan 26, 2026 - 08:09 PST

This incident affected: Application (Website) and Platforms (AWS Platform, Azure Platform).